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Life Coaching is a process in which the client wishes to achieve personal growth in their life.  Their coach is there to act as a guide and to provide structure and method to the process of analyzing the client’s challenges, as well as aiding the client in developing strategies and ways of thinking to accomplish these changes. It is the client who achieves change, the coach can not ever do this for the client.


Life Coaching can involve any aspect of the client’s life, including; mental, emotional, physical, relational and financial. The client retains full responsibility for all of these, as well as their own well-being, and is solely responsible for any actions or decisions they take as a result of the coaching process. The client recognizes that the coach is not and can not be held liable for any action or inaction or any direct or indirect result of the coaching process. The client recognizes that coaching cannot ‘cure’ anything, mental or physical and is not a replacement for therapy or medical help.




It is essential that confidentiality be maintained and trust established between coach and client. Our work together will remain completely confidential, and what is discussed in session will not be discussed outside of that session. The only exception to this rule is where a coach may discuss issues arising from sessions with their own mentor or coach, although when this happens anonymity is maintained.




Your coach may take notes in sessions in order to better understand the client and aid in preparation for subsequent sessions. These notes will never be passed on to a third party. Any notes will be retained for the agreed upon period of coaching, and then a period of 3 years, in case the client wishes to return to coaching at a later date.


To maintain our strict code of confidentiality, the coach will need to keep your name, contact details, and attendance data on record. The coach keeps a record of all appointments offered, attended, and canceled, and of the payments made. We do this in an effort to run an efficient appointments system.


In accepting the offer of coaching you agree to these records being kept.




The Coaching Framework and/or Procedure may vary on a case by case basis. It is possible for coaching to be approached on a session to session basis, or in blocks of sessions. By its nature, coaching can be open ended, but committing to blocks of coaching may reap greater rewards as it represents a greater investment in the process on the part of the client.


[ COACHING SESSION CHANGES]_____________________

Session to session arrangements can be rescheduled once per session with at least 24 hours notice prior to an arranged session.  All coaching sessions are non-refundable. 




I, Michelle E. Raza, undertake to act to the best of my ability as your Coach and to work with you to help identify your personal and professional goals. I undertake to offer you my full and undivided attention during our sessions together, to offer no judgement, only observation. 

I will never tell you what to do, as you will always decide for yourself, I will only seek to help you explore the possibilities available to you. I promise to do my very best to ensure you have a productive and transformative experience in alignment with your own values, goals and stated desires. I will be totally committed to your desire for change and fulfillment, and celebrate your every success.


Although, as your Life Coach, I will listen to you in a non-judgmental manner, please note that Life Coaching is not a replacement for Therapy


I look forward to a fulfilling and exciting coaching journey with you!




I am motivated and committed to the coaching process. I understand that in order to achieve results, my full participation and commitment will be required.


I accept full responsibility for myself and any actions I take that might result from coaching and I promise that I am healthy enough physically and mentally to engage in coaching. I know that I must take responsibility for my life in order to empower myself to achieve the change I wish to make and that no one else can do this for me.


I can afford the coaching fee at this time. I agree to honor my scheduled session times, and if my circumstances change I will tell my coach as soon as possible.


I have read and agree with the Coaching Agreement.







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